The entire contract agreement of the Clarity coach is outlined in the Welcome Pack which is only available to clients on request.

These are the policies which are referred to within that pack, and apply to the coaching relationship even during uncontracted discussion.

Confidentiality: This coaching relationship, as well as all information (documented or verbal) that the Client shares with the Coach as part of this relationship, is bound to confidentiality but is not considered a legally confidential relationship (as in Medicine or Law). The Coach agrees not to disclose any information pertaining to the Client without the Client’s written consent.

The Coach will not disclose the Client’s name as a reference without the Client’s consent. Confidential information does not include information that:

(a) was in the Coach’s possession prior to its being furnished by the Client;

(b) is generally known to the public or in the Client’s industry;

(c) is obtained by the Coach from a third party, without breach of any obligation to the Client;

(d) is independently developed by the Coach without use of or reference to the Client’s confidential information; or

(e) that the Coach is required by law to disclose.

Release of Information:

1) The Coach engages in training and continuing education pursuing and/or maintaining practice credentials.

That process requires the names and contact information of all Clients for possible verification by the accrediting organization.

Coachees agree to release name, contact information and start and end dates of coaching (ONLY) to be shared with association staff

members and/or other parties involved in this process for the sole purpose of verifying the coaching relationship.

No personal notes will be shared.

According to the ethics of our profession, topics may be anonymously and hypothetically shared with other coaching professionals for training, supervision, mentoring, evaluation, further coach professional development and/or consultation purposes.

Cancellation Policy: Client agrees that it is the Client’s responsibility to notify the Coach at least 24 hours in advance of the scheduled calls/meetings. Coach reserves the right to bill Client for a missed meeting without due notice. Coach will attempt in good faith to reschedule the missed meeting.

Limited Liability: Except as expressly provided in the coaching agreement, the Coach makes no guarantees or warranties, express or implied. In no event will the Coach be liable to the Client for consequential or special damages. Notwithstanding any damages that the Client may incur, the Coach’s entire liability under this agreement, and the Client’s exclusive remedy, will be limited to the amount paid by the Client to the Coach under this agreement for all services rendered up until the termination date.

If a dispute arises out of this agreement that cannot be resolved by mutual consent, the Client and Coach agree to attempt to mediate in good faith for up to  30 days after such notice is given. If the dispute is not resolved, and in the event of legal action, the prevailing party shall be entitled to recover attorney’s fees and court costs from the other party.